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Clayton Gwava

I'm a AI Engineer

About Me

Clayton Gwava Portrait

AI Engineer | LLM Systems | Scalable Chatbots

  • Specialization:  AI Engineer
  • Phone:  641-819-1309
  • Location:  Fairfield, Iowa, 52556
  • Experience:  7 Years
  • Degree:  M.Sc. Computer Science & Big Data Analytics
  • Email:  csgwava@gmail.com
  • Availability:  Open to Projects
AI Engineer with deep expertise in Generative AI, LLMs, and applied machine learning. Skilled in fine-tuning, Retrieval-Augmented Generation (RAG), scalable chatbot systems, MLOps, and model deployment. I build intelligent solutions that turn complex data into real-world impact—driving innovation across NLP, computer vision, and predictive analytics.

Certificates & Courses

Review My Completed Certifications and Courses

Technical Skills

Broad expertise in AI, software engineering, and data science.

Python 80%
Java 85%
NLP & LLMs (Prompting, Fine-Tuning) 90%
ML Frameworks (PyTorch, scikit-learn, LangChain) 85%
Cloud & DevOps (AWS, Jenkins, Git, FastAPI) 82%
Data Engineering & Tools (TensorFlow, Streamlit) 78%

AI Portfolio

My impactful AI projects: LLMs, deep learning, data analytics.

  • All
  • LLM Solutions
  • Machine Learning
  • Deep Learning
  • Data Analytics

Scalable LLM Chatbot

Developed a multilingual chatbot using fine-tuned LLMs and RAG, reducing contact center traffic.

Customer Churn Prediction

Deployed a churn prediction model that improved customer retention by 15% through targeted campaigns.

Network Traffic Forecasting

LSTM models for precise network traffic forecasting, improving uptime by 12%.

Customer Segmentation

Unsupervised techniques for personalized marketing strategies.

Fraud Anomaly Detection

Real-time anomaly detection for fraud prevention, saving significant losses.

Industry LLM Fine-Tuning

Customized LLMs for specific industry applications, enhancing domain understanding.

Hyper-Personalization System

Advanced recommendation systems boosting engagement and revenue for MNO customers.

Resume

My professional journey in AI and technology.

Professional Experience

AI Engineer

Jan 2021 - Oct 2024

Econet Wireless Zimbabwe

  • Designed & deployed AI for telecom operations; improved churn prediction (15% retention).
  • Developed customer segmentation for personalized marketing.
  • Implemented network traffic forecasting (LSTM); 12% uptime improvement.
  • Led fraud anomaly detection (SIM swap, usage patterns); prevented significant losses.
  • Supported NLP chatbot (WhatsApp, African languages); reduced support workload by 30%.
  • Experienced with foundational models; developed hyper-personalization systems for MNOs.

AI/ML Systems Planning Engineer

Jan 2019 - Dec 2020

Econet Wireless Zimbabwe

  • Aligned tech with business strategy; supported revenue/customer growth.
  • Led planning & implementation of scalable telecom systems.
  • Designed system topologies & capacity plans.
  • Spearheaded disaster recovery for IN/Billing/VAS systems.

Graduate Systems Engineer

Jun 2018 - Dec 2018

Econet Wireless Zimbabwe

  • Supported enterprise system design & maintenance.
  • Automated deployment with Bash/Python.
  • Monitored networks, contributed to security updates.

Summary

Clayton Gwava

AI Engineer specializing in LLM systems, fine-tuning, and RAG. I architect powerful, scalable, and business-aligned AI solutions.

Education

M.Sc. Computer Science

Oct 2024 - Jun 2027 (Expected)

Maharishi International University, USA

  • Cloud Computing and Infrastructure
  • Enterprise Architecture and Design
  • Advanced Data Structures and Algorithms
  • Software Architecture and Systems Design

M.Sc. Big Data Analytics

Jan 2021 - Oct 2022

Chinhoyi University of Technology, Zimbabwe

  • Advanced Analytics and Statistical Methods
  • Machine Learning and AI Applications
  • Big Data Processing and Architecture
  • Data Visualization and Business Intelligence

B.Sc. Electrical Engineering

2013 - 2017
Grade A

University of Zimbabwe, Zimbabwe

  • Data analysis, visualization, ML application.

Certifications

  • Google Professional ML Engineer
  • AWS Solutions Architect Associate
  • TOGAF 9 Practitioner
  • Prince2Agile Practitioner
  • Applied Data Science 1

AI Services

Comprehensive AI services for growth and innovation.

AI & LLM Dev

Custom LLM systems, fine-tuning, RAG, scalable multilingual chatbots.

Generative AI & LLM Development
Building and deploying custom LLM-powered systems, including fine-tuning, RAG, and scalable chatbot applications with multilingual support. This involves architecting solutions that leverage the latest advancements in natural language processing and generative models to create intelligent and dynamic conversational agents and content generation tools.

ML & Deep Learning

Predictive analytics, computer vision, NLP, hyper-personalization.

Machine Learning & Deep Learning
Designing and implementing advanced ML/DL models for predictive analytics, computer vision, and NLP, including recommendation systems for hyper-personalization. My approach focuses on building robust, high-performance models that extract valuable insights from complex data and automate decision-making processes.

Data Science & Analytics

Insights from complex data, statistical analysis, data-driven strategies.

Data Science & Analytics
Extracting insights from complex datasets, performing statistical analysis, and creating data-driven strategies. I specialize in transforming raw data into actionable intelligence, building compelling dashboards, and identifying key trends that inform business decisions.

AI Strategy & Consulting

Guidance on AI adoption, opportunity identification, roadmap development.

AI Strategy & Consulting
Guiding businesses on AI adoption, identifying opportunities, and developing roadmaps for AI integration, leveraging experience with foundational models. I help organizations navigate the AI landscape, from initial concept to full-scale implementation, ensuring a strategic and impactful approach.

Ethical AI & Deployment

Ensuring fairness, transparency, accountability; bias detection/mitigation.

Ethical AI & Responsible Deployment
Ensuring fairness, transparency, and accountability in AI systems, and implementing bias detection and mitigation techniques. My focus is on building AI solutions that are not only powerful but also responsible, addressing ethical considerations from design to deployment.

Cloud AI & MLOps

Scalable AI model deployment, infrastructure, MLOps pipelines.

Cloud AI Integration & MLOps
Leveraging cloud platforms (AWS, Azure, GCP) for scalable AI model deployment, infrastructure, and MLOps pipelines. I facilitate seamless integration of AI models into existing cloud environments, ensuring efficient development, deployment, and monitoring of machine learning workflows.

Client Testimonials

What clients say about my AI solutions.

"Clayton developed multilingual chatbots leveraging LLMs, reducing contact center traffic."

Learnmore Masanga

GM AI | Mobile Telecom

"His foundational models expertise led to hyper-personalization systems, growing customer numbers and revenue."

Learnmore Masanga

GM AI | Mobile Telecom

"Clayton's expertise in AI transformed our data analytics, providing unprecedented insights."

Yvonne Kuimba

Senior Data Analyst

"The deep learning solution Clayton architected was groundbreaking; his innovative approach is exceptional."

Trever Muchenje

Lead Systems Engineer

"Working with Clayton on our LLM project was a game-changer; highly effective conversational AI."

Freddy Chimire

IT Operations Manager

"Clayton's strategic insights into AI adoption were invaluable, ensuring powerful and responsible solutions."

Pamhidzai Mhembere

DevOps Specialist

Contact Me

Discuss your AI project or collaboration.

Call me on 641-819-1309

Global Presence

Fairfield, Iowa, 52556 USA

Call Me

641-819-1309

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